Torrent Power Customer Care
Torrent Power Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
161
COMPLAINTS

Torrent Power Customer Care

Torrent Power Ltd.

Address
Torrent House, Off Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009

Customer Care Phone Numbers and Contacts

Additional info

Plants

SUGEN Mega Power Plant

Off National Highway No. 8, Taluka Kamrej,

District Surat-394155

AMGEN Power Plant

400 MW - Sabarmati, Ahmedabad-380005

100 MW - Vatva, Ahmedabad-382445

Distribution Divisions

Ahmedabad Distribution License Area:

Electricity House, Lal Darwaja, Ahmedabad-380001

Surat Distribution License Area

Torrent House, Station Road, Surat-395003

Bhiwandi Distribution Franchisee

Old Agra Road, Anjur Phata, Bhiwandi-421302

Agra Distribution Franchisee

l 6, Raghunath Nagar, Suresh Plaza Market,

Opp. Sanjay Place, M. G. Road, Agra-282002


Customer satisfaction rating
1%
Complaints
161
Pending
0
Resolved
1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Torrent Power related photos (16)

Torrent Power Complaints & Reviews

Sort by:

Torrent Power — request for new meter fitting in the house

 poornkant on Aug 4, 2018
Sir my connection number is 5085786 now am a build a new house for the year 2015 the consumer number is after the construction of my house than the time i will costraction work carried out my own generator connection also will give some applications for new meter fix in my new house in the same place...
Please sir my family very problem so request please new meter fitting the my own house....
Complaint comments  Read comments [1]Complaint category Other

Torrent Power — disconnection of electricity service

 Burhansam on Jun 30, 2018
My electricity service has been disconnected today. I had paid my previous dues on 21/06/2018 thru netbanking from my bank app baroda connect.. But after calling on helpline they are saying tht.. We had not recvd. Pls solve my prob.in my baroda connect app its shows the success of my bill payment.. I have proof also.. But they are saying tht at connect. Torrentpower.com they have not recvd the payment....
Complaint comments  Read comments [1]Complaint category Utility Services

Torrent Power — d p remove

 Matthew Freedom on Jun 27, 2018
Sir good morning
Mera name dushyant verma aur mera papa k name shri kishan verma ek request ha aap sa meri jamin par torrent power ki dp lagi hui ha meri request aap us dp ko remove kar ka us ko road par lagi i hope k aap mera request ko jaldi sunoga turnta action loga. Thank very much
Mera contact no. [protected]
[protected]
Email _ matthew. Happiness@hotmail.com...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Torrent Power

 Anit Agarawal on Jun 21, 2018
मे आशा गुप्ता, मकान न-23 विस्नू कॉलोनी, शाहगंज आगरा।
मेने अपने नये घर के लिये न्यू connection के लिये apply किया था 1महीना हो गया अभी तक कोई भी connection लगाने नही आया है।मेने अपनी न्यू connection की फ़ाईल जमा कर दी है ।फीस भी 25466रशीद जमा कर दी है ।अथवा सरे पपेर्स...
Complaint comments  Read comments [3]Complaint category Work at Home, Part Time Jobs

Torrent Power — worst service ever i have seen in my life

 Jigarshah48 on May 28, 2018
Light went off at around 00:30 am (Night) on 28th may 2018 when it was recorded highest degree of temperature.

Called the customer care - registered a complain # [protected].

After logged in the complaint they are saying that they will fix it within 2 hrs. Approx.

I received first call from them at 03:51 am that they are there near by the house and fixing the issue and will get resolved in few minutes.

Never received call back from them but when i called to that person again.. The technicians were busy with fixing other issues somewhere...
Complaint comments  Read comments [3]Complaint category Entertainment and Recreation

Torrent Power — torrent power frequent power cuts

 Jay.n on May 28, 2018
I would like to bring it to your notice that we are experiencing frequent power cuts in our area due to which our day to day activity had become difficult. These power cuts happen not just in the morning, afternoon but also late in the wee hours, especially in the wee hours the frequency of power cuts is so bad that we fear that it might damage our appliances. Office going people are facing lots of difficulties.
I hope u rectify this issue as soon as possible....
Complaint comments  Read comments [3]Complaint category Products & Services

Torrent Power — power cut since last 2 hours. pathetic service..,

 Mickey Duck on May 28, 2018
It has been around 2 hours and the power cut issue is still not resolved. Aec provided better service and quick resolutions. Power cut issue is been occurring very frequently since summer has started and no permanent solution is yet provided. Called their customer care number and they giving fake assurance that the issue will be resolved soon. There is no eta for the same. Not able to sleep as there is lot of heat. This is going to ruin my whole office day.

Service number: 69457...
Complaint comments  Read comments [2]Complaint category Other

Torrent Power — cleaning substation area

 PRAMOD66 on May 24, 2018
To,
The torrent power co
Ahmedabad

Sub : cleaning substation area
Ref : (1) sub station no. Df/831/801,
Opp: silvercasa flat, nr. Gulab tower
(2) besides torrent service no.93527

I am observing that last one year period your
Cleaning people don’t clean the within wall area of the said substation, eventhow personal numbers of requests to clean all inside wall area of the substation to your cleaning working person at site.
Danger possibility:-
1. Your substation is not locked hence any yong boys coming inside.
Complaint comments  Read comments Complaint category Utility Services

Torrent Power — light pole

 mayanksing101 on May 21, 2018
Sir i want about light pole which is breaking from between and bending also anytime it fall down and sonething happened to someone children play there and wires are falling down and wires are connected to transformer also i had compliant also but no action taken so sir kindly change that pole urgently
Address 101 ashok nagar agra 282002
Mbl no [protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Torrent Power — daily cut power hot summer and customer reply not satisfied

 Sanjay Hambirrav on May 19, 2018
Torrent power — everyday power cut in this hot summer

Sanjay hambirrav
Ranjnoli village

Dear sir/ madam,

As we all know very hot summer season is going on & in this hot season we are facing power cut from torrent power everyday morning 4-5 hours how can small children or elder people can survive at home? And costumer not help fool why not maintained in winter or on regular basis so that this problem cannot happen, plz look at it & solve this problem.

Ranjnoli village
Bhiwandi...
Complaint comments  Read comments Complaint category Electronics & Appliances

Torrent Power — poor workforce

 Dr Mohaddis on May 18, 2018
I have complained to torrent power regarding power cut to my hospital. I have send my guys also but the office bearers were so rude and unprofessional. Finally after few hours somebody from torrent power came and did so checks only to tell me that they will do the repair tomorrow morning and if i wish i can complaint to their office.. This is how they deal with trouble shootings.. Kindly resolve issue as this being a hospital i need continuous power supply...
Complaint comments  Read comments Complaint category Hospitals

Torrent Power — regarding more bill

 prabha samala on May 17, 2018
I wish to complain about the amount of the bill sent by the torrent power lwrong. My service number is [protected]. My meter number is b21398838 and my t no is [protected]. My bill amount sent by the torrent power for the month april 2018 is rs.880 this is much greater then my usage of the power. I think my power meter is faulty and should be checked by the torrent powers executive as soon as possible.
So please look into the matter and help us as soon as possible and reward back.

Thanking you,
Prabha janardhan
Prabhasamala88@gmail.com...
Complaint comments  Read comments Complaint category House, Apartment Rental

Torrent Power — everyday power cut in this hot summer

 mohd shahbaz on May 13, 2018
Dear sir/ madam,

As we all know very hot summer season is going on & in this hot season we are facing power cut from torrent power everyday morning 4-5 hours how can small children or elder people can survive at home? Why it is not maintained in winter or on regular basis so that this problem cannot happen, plz look at it & solve this problem.

City bhiwandi
Area 4 th nizampura...
Complaint comments  Read comments [1]Complaint category Other

Torrent Power — complaint about the bill sent by the torrent power limited

 rshbhshah54 on May 10, 2018
My self mr jayesh nemchand gudhka and i wish to complain about the amount of the bill sent by the torrent power linited. My service number is [protected]. My meter number is b21395047 and my t no. Is [protected]. My bill amount sent by the torrent power limited for the month april 2018 is is rs 5680 this is much greater then my usage of the power. I think my power meter is faulty and should be checked by the torrent powers execative as soon as possible.
So please look into the matter and help us as soon as possible...
Complaint comments  Read comments Complaint category Other

Torrent Power — power theft in agra

 smart crypto on Apr 14, 2018
सेवा में
टोरेंट पावर
लिमिटेड कंपनी

आदरणीय
बिजली विभाग अधिकारी

मैं आपको सूचित करना चाहता हूँ । टेलीफोन कॉलोनी में बिना किसी डर के यहां बिजली चोरी की जा रही है, जो यहां के डिपार्टमेंट में बिजली की यूनिट नोट करने...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Torrent Power — for I have paid double meter bill instead of single

 Manish Kondlekar on Apr 3, 2018
I have two meter connection one is of powerloom and other is city meter situated in same premises. Above meter is having service no [protected] and other is [protected]. Photos have been taken of this and company supervisor had told that u have been paying double bill instead of that circle officer is not accepting this i have the name mr madan as they are not giving me exact reply of my service so please i request u to accept my complaint ur executive is just making me fool i have done this complaint since last 3 months u can check this in your record...
Complaint comments  Read comments Complaint category Other

Torrent Power — request for new meter fix in the house.

 poornkant on Mar 23, 2018
Sir my connection number is 5085786 now am a build a new house for the year 2015 the consumer number is after the construction of my house than the time i will conduction work carried out my own generator connection also will give some applications for new meter fix in my new house in the same place.
Sir please new meter fitting in the house.
Sir my request family very problem...
Please fix the new meter then living the new house my family very problem sir please....
Complaint comments  Read comments [1]Complaint category Other

Torrent Power — light absence

 singer gaurav on Mar 21, 2018
Sir i beg to say that my service no is[protected] Name Padam Singh .I was call you on after noon today that my light is not com in . I understand that all of the street of light is not come in . so i was complained to you or you send to me a member of torrent power . He call to me and i replied that all of the street of light is not come in.
so the member was go back.
and after some time all of the streen of light has been start but my light connection is cutted i call to the member of torrent power .He said to me that i need to go torrent power office and do complained .sir please...
Complaint comments  Read comments Complaint category Home & Garden

Torrent Power — payment not credited

 CA Shrenik A Shah on Mar 20, 2018
I am custmer of torrent power ahmedabad with service no: 269016.

I had made payment of rs.2, 550/- on line on 14/03/2018 at 18.00 pm
The transection shows failure at your end and no credit has been given to my a/c however the amount has been debited to my bank a/c.

On advice from torrent office i was forced to make fresh payment on 17/03/2018 and told that transection failure will be refunded to me by bank.

On complaint with bank and payment portal, i have been told that the transection was successful and same has been already forwarded to merchant-torrent...
Complaint comments  Read comments Complaint category Business & Finances

Torrent Power — cut my cable without informing me and put that naked on road.

 Rahul Bhati7777777 on Mar 14, 2018
Sir, i am living in agra i want to tell u about such information regarding with torrent employees they misbehaved with my mother and enter into my house one of them drunk and cut my cable and put it naked on road and before that incident last time they took a bribe of rupees 15000 and said we will clear your rest of bills by this compromise money after that they did this... What do i do now sir this is not acceptable at all... Please suggest me what i do now soon... M waiting... My contact no is [protected]...
Complaint comments  Read comments Complaint category Other

Recently Discussed

12 days ago
Torrent Power
disconnection of electricity service
13 days ago
Torrent Power
request for new meter fitting in the house
27 days ago
Torrent Power
Torrent Power
d p remove
Torrent Power
torrent power frequent power cuts

Featured Complaints