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Torrent Power Complaints & Reviews

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Updated: Dec 25, 2024
Complaints 635
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So far, so good. Torrent Power is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Torrent Power will keep up the work and continue to help more customers with their concerns even better 🤝
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Torrent Power reviews & complaints(635)

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B
BhumikaBhandari
from Ahmedabad, Gujarat
Dec 25, 2024
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Frequent electricity supply cut in Maninagar, Mukti Medan area

Address: 14,Sukruti Apartment, Multi Medan, Maninagar

We have been facing severe issues with the electricity supply, including frequent outages and inconsistent voltage. This has been ongoing frequently now, very difficult to work from home, disrupting our daily lives and essential activities. Despite paying our bills and fulfilling our obligations, we are not receiving the basic service we deserve. We request immediate action to resolve this matter and restore reliable electricity to our area.br...
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K
kcs_agra
from Agra, Uttar Pradesh
May 2, 2024
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Reconnection of service number 675053064

Address: Fortune Plaza, Plot No E-4, Taj Nagri Phase -2, Sector-E, Fatehabad Road, Agra-282001

Dear Sir/Madam,

I am writing to bring to your attention an issue regarding the reconnection of our disputed meter, as per an order sent by the Executive Engineer via departmental email on April 15th, 2024, under our service number[protected].

Unfortunately, despite our efforts to follow up with the department, no action has been taken, and the reconnection remains pending. Despite engaging with the relevant personnel,...
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A
Akshaysj92
Apr 24, 2024
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Address: Old Agra Road, Anjur Phata, Bhiwandi-421302 (Maharashtra) Phone No. : 02522-241900

I live in a 2 bhk flat in near mankoli and my electricity bills is very high which is more than 17000 for the month of april was somewhere arounf 11000 last month, when I called customer care I got to know the meter had a reading of 1200 units this month
can someone please get this checked and fix it.

Its a lot for a middle class person to pay.
Torrent Power customer support has been notified about the posted complaint.
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    P
    Poojakumari123
    Dec 18, 2023
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    Illige light using for more then 4 year

    Address: Sanjay nagar main road side before Ncp office mumbra thane 400612

    Dear sir

    Ther are three shop who use illigle light in shop direct connection
    1 suger cane juice shop
    2 shawarma shop
    3 metal shop illgle made on road

    Mumbra
    Sanjay nagar
    Opp choudhay sweet
    Before shree ji medical
    Gav devi road
    400612...
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    R
    Rahul S. Makwana
    from Gandhinagar, Gujarat
    Nov 21, 2023
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    Lights fluctuating

    Address: 1636/2, sector 2d, Gandhinagar, Gujarat

    Light has been fluating for last two days...
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    N
    Nida2710
    from Mumbra, Maharashtra
    Nov 21, 2023
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    Heavy billing of Torrent Power meter installed two month ago.

    Address: 405/B Wafa Tower, Sharifa Road, opp Amrut Nagar, Mumbra

    My consumer no[protected], Meter no : 65-C0035751, T no.[protected], BP no. [protected]. I have received two bills after installation of new torrent meter Rs.[protected] unit for Oct 23) and Rs.15015.22 (1036 unit) Nov 23). Which is very high. I am attaching consumption information in the bill dt Nov 2023.

    Details of consumption information from Nov 2023 bill (copy enclosed)
    Month MAY 23 JUN 23 JULY 23 AUG 23 SEPT 23...
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    J
    Jitendra sinh kumpavat
    Jul 23, 2023
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    3356170 high bill issue

    Address: C-101 Arihant plaza, opp Ganesh dwar bungalow,

    Monthly bill going to increase month over month. Verbally already informed but no any solution till the time...
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    Z
    Zayan04
    from Thane, Maharashtra
    Jun 20, 2023
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    Pillar fall

    Address: Bholenath Nagar Ayesha Manzil Building Mumbra Thane Maharashtra 400612

    @torrent_power Please remove this pillar from here it is very painful it can fall anytime and current passes also it is a risk please Torrent Power At Bholenath Nagar Ayesha Manzil Building Mumbra Thane 400612 @mieknathshinde @narendramodi @RahulGandhi @Awhadspeaks @AUThackeray...
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    P
    [email protected]
    from Agra, Uttar Pradesh
    Jun 15, 2023
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    No Electricity from 9 PM to 3 AM .

    Address: Sewla ,Gwalior road agra

    This is the feedback for TORRENT Power AGRA. There is no electricity from 9 PM everyday.Whenever we call to costumer care, they dont provide any proper justification .WORST SERVICE WE ARE GEETING IN AGRA THESE DAYS.

    EVERYDAY THERE IS A POWER CUT FOR 5 TO 6 HOURS DURING NIGHT....
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    J
    JadhavB
    from Bhiwandi, Maharashtra
    Jun 14, 2023
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    Power outage daily without permanent solution

    Address: JMD complex kasheli kalher 421302
    Website: www.torrentpower.com

    Daily power outage in afternoon and night midnight for 4 5 hrs. Whenever we complain they talk very rudely without understanding the frustration of caller due to daily power outage. After complaining they visit post 2 3hrs only. They do temporary fix and again every night power is gone for 4 5 hrs.. kids literally cry due to no power which is not at all good for families. Even after paying bills on time tax on time we are facing worst cheap...
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    A
    ankit07apr
    from Agra, Uttar Pradesh
    Jun 12, 2023
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    Electricity off

    Address: Arjun Nagar near Indraprastha Hotel House no. 51/10U/9A

    Since 10:20 PM of connection no.[protected] electricity has been off infact in my society only my electricity has been off. So, l'm requesting you to please fix it as soon as possible....
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    V
    Vinitk1984
    from Mumbai, Maharashtra
    Apr 27, 2023
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    Damage of my meter cabin box

    Address: Narayan complex bwing samarth nagar diva east

    I reside at diva east .consumer number[protected].many complaint have been put at the door step of torrent office at diva but hardly any solution I got .I register an complaint on 26/4/23 complaint number [protected] regarding damage of my cabin box but hardly any solution I got .plus there r 40 rooms in this building n all r with light but meters r 26 showing same reading .there r no follow up nor checking by any o[censored]r staff members .continuous...
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    S
    sarvesh pakhare
    from Mumbai, Maharashtra
    Apr 22, 2023
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    Electric meter giving high reading

    Address: B2 503 Nirmal Nagari khardipada Diva east 4000612

    Since this month my meter readin is too high comparison to last month
    Last month meter readin is just 666 and this month directly 3534 which 5 time higher Torrent Power disconnected power multiple time due to maintenance reason and also giving too much bill like Reliance and Adani
    Meter No: S21323606
    Service No:[protected]
    Mumbra

    Kindly look into this matter...
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    S
    sarvesh pakhare
    from Mumbai, Maharashtra
    Apr 22, 2023
    May 1, 2023
    This thread was updated on May 1, 2023
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    Electric meter

    Address: B2 503 Nirmal Nagari khardipada Diva east

    Since this month my meter readin is too high comparison to last month
    Last month meter readin is just 666 and this month directly 3534 which 5 time higher Torrent Power disconnected power multiple time due to maintenance reason and also giving too much bill like Reliance and Adani...
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    K
    Kashyap01430143
    Mar 29, 2023
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    Change Billing Cycle to Monthly

    Address: Ahmedabad
    Website: [email protected]

    Torrent power, Please change my billing cycle to monthly basis. I don't want to pay more per unit.

    Service number:[protected]...
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    K
    Kashyap01430143
    Mar 29, 2023
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    No clear reply on mails

    Address: Ahmedabad

    I have been mailing torrent power since a month, no buddy answer my query property. I want to change my billing cycle to monthly. They have reply me once about their charges. But not answer my question. If I can change my billing cycle to monthly.
    If billing cycle is 2 month I have to pay more per unit, so I want to change my billing cycle to monthly. But no buddy response me on mails.

    [protected] is my Service Number....
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    K
    Khushbu04
    from Mumbra, Maharashtra
    Mar 28, 2023
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    Bill keeps increasing day by day

    Address: Mumbra (400612)

    What is the problem of this company, since it has come, people have been harassed, last time our bill was 1300, now direct 4500 has come, without doing much using it is the limit, why is the complaint of the people not solved?...
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    sandyparihar
    from Ahmedabad, Gujarat
    Mar 14, 2023
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    Bill is too high as per consumption

    Address: Ahmedabad

    From the November to March season is of winter and i was using 1 Fan, 1 LED Tubelight, 1 TV and 1 Fridge and everytime bill was coming Rs. 300 to 500 but this time for the November to December 2 month bill is comes Rs. 1300 and January and February 2 month bill is Rs. 1100.
    Just a common sense talk in the winter season who use fan, AC other appliances then without consuming high wattage appliances why bill is coming too much from the...
    +1 photos
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    B
    Bharatak
    from Gandhinagar, Gujarat
    Feb 8, 2023
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    Streetlight not working.

    So many Street lights not working in sector 23...
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    M
    Moen 123
    from Mumbai, Maharashtra
    Jan 3, 2023
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    Rude behaviour of employee

    Address: Mumbra

    This starts when I went to torrent office to pay for my electricity bill but there was a employee, who was ver rude and doesn't reply properly....
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