Torrent Power — increased meter reading

Jenil9900

from Ahmedabad, Gujarat

Address:

380004

Service number[protected] bhavnaben mukeshbhai shah.

Our meter stopped working in 5th month so the meter was changed but now after 2 months we got a bill of 16, 000 which is exactly double. This bill was given to us by taking an average and not by meter reading along with it we got a letter from you to pay the bill and so we did. Again after 2 months we have are given a bill of 26000 along with the debit of 14500 from the 5th month that we have already paid.

We complaint about the following problem in the office (Shahpur), so they carried out a mri of our meter, but now when we asked from them about it neither our complaint registered nor the mri results. So we are requesting you to kindly take the necessary steps regarding the issue and also refer to the meter and give us a reversal amount. I am a kidney patient and it is difficult for me to come to the office regularly so please send us a clear bill by reducing the extra money demand of the 5th month that we have already paid.

Was this information helpful?

No (0)

Yes (0)

Torrent Power customer support has been notified about the posted complaint.

Nov 27, 2018

Updated by Jenil9900 We received a call from Torrent Power Ltd. to resolve the Issue. They set up a meeting with us at the Shahpur Branch of Torrent Power Ltd. I am a kidney patient and it's difficult for me to commute such long distances but still, I went to the office for the same. After waiting 2 hours at the office, I finally gave up and returned home. Later, I again received a call stating that I didn't come to the meeting and so another meeting has been set up. Leaving my doctor's appointment, I went to the Torrent office for the meeting. They told me that they were unable to solve the problem. I have paid a total of 14500 INR extra twice due to meter stopped working and I am still unable to get those back. Please kindly help me and provide a redressal of extra amount paid.

Related Torrent Power reviews

View all 633 Torrent Power Reviews

Comments

John789

Torront power after taken contract from guj government, no policy adherence and unnecessarily taking high charge on residential supply, no rewards on payment, no jobs for local people hiring out state ppl

Pankaj Dhaduk

1 week ma 3 day light Nathi rahti

Pankaj Dhaduk's reply, Mar 19, 2019

Very very bed service in torrent power