Torrent Power — Light bill

Hello sir how can you provide light bill without seeing our meter and its reading.
I checked my reading of last four months its someting 1000+ and you said your bill is 9000 how can you be that much sure about that. Please come and check the meter and after that provide as a bill after that we will pay to you. And in lockdown we have no work to do so we have no salary in this 2 to 3 months atlest you sould not take 1 month light bill that much you do