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Torrent Power

Torrent Power — power cut since last 2 hours. pathetic service..,

Address:380013

It has been around 2 hours and the power cut issue is still not resolved. Aec provided better service and quick resolutions. Power cut issue is been occurring very frequently since summer has started and no permanent solution is yet provided. Called their customer care number and they giving fake assurance that the issue will be resolved soon. There is no eta for the same. Not able to sleep as there is lot of heat. This is going to ruin my whole office day.

Service number: 69457
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Torrent Power customer support has been notified about the posted complaint.
May 28, 2018
Updated by Mickey Duck It is 6:30 AM and there is still no electricity.
May 28, 2018
Updated by Mickey Duck It is 9:15 AM and the power is still down.
May 28, 2018
Updated by Mickey Duck It took Torrent Engineers to restore power after 10 hours, which is totally unacceptable. Complaint was raised at around 3 AM and the torrent engineers came at 9 AM in the morning to rectify the fault and fix it. I was told that it would be resolved at around 4:50 AM which did not happen. Torrent guys came at 9 AM in the morning, after 6:30 hours after fault/cut off. These guys disconnect the power if the bill payments are delayed and when such fault happens they do not provide proper service/support. I believe the electric equipments are inefficient to handle the power load.
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Comments

It took Torrent Engineers to restore power after 10 hours, which is totally unacceptable. Complaint was raised at around 3 AM and the torrent engineers came at 9 AM in the morning to rectify the fault and fix it. I was told that it would be resolved at around 4:50 AM which did not happen. Torrent guys came at 9 AM in the morning, after 6:30 hours after fault/cut off. These guys disconnect the power if the bill payments are delayed and when such fault happens they do not provide proper service/support. I believe the electric equipments are inefficient to handle the power load.
Reply
Dear sir

kindly do needful for vij pole no lm 4085 it is two day of in the street our area are very traffic base and late midnight very dengerous to accident in darkness

so please above vij pole to start as early as possible and needful

thanking you
Reply
dipak d rathod's reply, May 29, 2018
compline resolve as early as possible

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