Torrent Power — Reading jump sudden spike

Address:

Wazirpura Agra

Hi, my connection no is[protected]. I regularly check my load on daily basis, i was shocked to see that on 31/05/2020 night at 22:50 hrs my load was displayed 1.94 kw which is running continuously since past 2 months whereas on 01/06/2020 my load at 06:15 hrs it displayed as 3.64 kw
Plz rectify this error and help to resolve on utmost priority.

Regards