Torrent Power — Torrent people issue

Address:

23, 27,26,30 MITHILA SOC NR SHREYAS SCHOOL, AMBAWADI

Hello Sir,
My name is Manish K. Desai. (Ph [protected]).
Before 2 years cable fault occurs and electricity failed.
My S. no of torrent is 298865.
As a part of a temporary solution, they had given us a connection with an external wire. Which is hanging around. Today is 17th October 2020.
From the last 3 days, JIO people are digging and they were doing their work.
They are digging and pulling pipes.
So what is wrong with Torrent people even though 2 years passed they are not getting permission?
If they are right please help us to get RO permission as if due to these hanging cables any time big accident may occur.
Even fire may broke out.
Who is responsible to this?
Please don't do as our Gujarati proverb "Aag lage pachhi kuvo khodavo".

Manish K. Desai