Torrent Power — Unnecessary increment in electricity bill.

Address:

Bal Kishan S/O Late Shyam Lal , H.N. 16/80 , 11 siddi Kachhpura Yamuna Bridge Agra-282006

Respected Sir,
My name is Bal Kishan having an electricity connection by the name of my Mother "Mohan Devi" service number[protected] in area 11 siddi kachhpura Mehtab Bagh Agra. As I work in a private university out of my town (Agra) since last 2 and a half year (since Jan 2019) and due to this I could not submit the electricity charge for the said tenure as my residence was locked for this period and no electricity was in use therefore in November 2019, Torrent Power cuts the electricity connection.
In the month of June 2021 I went to Torrent Power office in Agra and they told me to deposit the total amount which was Rs. 3810 and Rs. 600/ extra for joining the connection again.
However I paid the the said amount on 7 June 2021 but torrent power has again generated an electricity bill of Rs. 1630/ by considering the meter reading from March 2021 to July 30th 2021 which is not authentic and when I interacted with customer care, he could not satisfy me and told me to deposit the amount and said to me that in case of failure to deposit the amount, again electricity connection will be disconnected.
Thus I am requesting you to please look into the matter and take an strict action as they do not have manner how to deal with customer and always behave like an extortionist.