Toshiba India — poorest service from pune toshiba tv service centre - pune

Address:411043

Hello,

I have toshiba 32 inch tv and 2 times tv had issue with led back lights and when toshiba service centre people took my tv to his centre he tooks 15 days to reolve the small issue.

I was aware of the issue, issue was led back light is gone, it means one of the led was not working and as per toshiba service centre they have to replace the whole led strip but they only changed single led which is unacceptable.

It means they are not doing there proper work, they order led strips to toshiba company, and then they changed only one led. It means they are cheating with toshiba company as well.

As per my thinking, they have to replace whole led strip. And even they took 15 days time to replace single led.

When i checked that led inside tv and found that led are different it is not matched with original led, it means they order the led stirps to toshiba but they replace the single, single local led. This is ridiculous things happened, and this is happening 2 times.

Now again my tv have same issue and instead of replaceing single led, why they are not replaceing whole led strip.

And god sec, it is just 1 hour work to replace the led they took always 15 days, why should i give my tv to them.

One of the (Bakwas), (Faltu service, poor service, they are not talking to me properly, very rudly,) toshiba tv centre in pune.

I need replacement now. I do not want to repair... Again and again

I think this is the address i found on toshiba india website:
Name:atharva services
Address:satpute bhavan, near shivajinagar st stand, shivajinagar, pune - 411005
Phone:[protected],[protected]
Mobile:[protected]
Email-id:[protected]@yahoo.in

Regards,
Kiran karekar
[protected]
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Jul 17, 2017
Updated by kiran karekar
why are you asking me my card number and expiry date and cvv number. this is not acceptable.

I got call from below numbers
[protected]
[protected]
Complaint comments 

Comments

My TV not working last 30 days and I already made a complaint on 28 June but since now I have get any actin on it, When ever I call servive centre they give me time line...and this is second time I get the same problem...please look on the matter and resolve as soon as possible.

Ajay: [protected]

And complain registeredwith same numbwr
Hello Team,

Its been 50 days now that i have raised a the complaint and there was no response from Toshiba about the panel replacement.
Complaint No: Reg TIPLSR5I0017061
The service centre not replacing item as it is within warranty. compliant lodged on May 29, 2017 no action so far.

Compliant No. SRi0019245 dated 29.05.2017
I have complained to Toshiba for providing repairing service on 28.7.17. My complaint no is TIPLSR287H0303. Till today it is not resolved and thew local dealer is not providing the service T V ModeL 32PB2ZE AND NO B42Y33101898K1

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