Toshiba India — service center was chagring Rs5000 in underwarranty

Address:

Thane, Maharashtra

sir, i have toshiba lcd product perched on 10/11/2012 with scheme of 3 years warranty.now the problem i ma facing is that on lcd screen there is some of marking is there which is i am not able to see the clear picture. i have launch the complaint on call center and engineer was visited at my home and he had checked and he told me that we have to replaced panel assy. it will take 4to 5 days. i told OK after 15 days i have called on service center. they told me that panel was not available with the company. and we have to replaced full tv set i said ok. but they asking me to paid Rs 5000/ my question is that if my lcd in warranty period why Toshiba asking me for Rs 5000. Request you to please look in to the matter. Hope Toshiba help me in this matter. i am not goinfg to pay Rs 5000. my request you to please consider this all in under warranty. Regards, swapnil bhavsar [protected] [protected]