| Address: | Gautam Buddh Nagar, Uttar Pradesh |
Dear Sir, I am Alok customer of your toshiba laptop for last 4 years.In the month of dec 2013 i purchase a laptop from toshiba and system was working good but today morning it's not working now screen is blank and i booked a complaint in customer care and engineer also came in my home his name is Gulzar.He don't know how to talk a customer when he came he said your screen will not be change because your laptop is not in accidental warranty but my laptop is neither broken or fall so how it is possible i told them you can check the laptop in any way to find out what is the reason why screen not working but he did not not listen anything and misbehaving in front of my wife also.He don't know how to talk in front of a girl.I want that you should take a action for these kind of people and also change the screen of my laptop otherwise i'll go in media for this because i have recorded each line which he said to me.I am not wrong and not a fool person if laptop will fall down it should be some damage in outer screen as well as body part also got some scratches but nothing is happened.This is a internal problem for your product and your people is blaming for this to me because one of my friend is also suffering from this situation. I booked this complaint to toshiba but they people doing misbehave to me and also wasting my time.Please do needful for this.I have lot's of mail from toshiba reginol manager mr manav dham but he is also not giving any proper solution.I just want to know if hard disk can change why screen not Was this information helpful? | 
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