[Resolved]  Toshiba Laptop — Very Poor Service

Address:

Pune, Maharashtra

Hi All, This is to inform you that I had bought a toshiba laptop on the month of april 2014. About 11 days ago I logged a complaint(SR8F0055096) regarding my laptops screen, webcam & microphone. Everyday I call the service centre they tells me after two days engineer will come .same thing happens everytime.The worst thing is 3 days ago they told me engineer has left for my home still today my issue has not been addressed.Even the customer care yesterday told me that the consult department will call.But they did not. Under the circumstances can you please look into the issue & resolve as it has been 12 days I was not able to work on my laptop.Its urgent.This service is earning very poor reputations for your company.The service centre number +[protected].Please help me. Waiting for your reply. Regards, Mohiyan Roy. Laptop serial no. 2E094528S