[Resolved]  Townscript — refund of rs.499/-

I am residing at Guntur; 1 mg mall at Bangalore, on 22nd July 2017, I pay Rs.499/- for booking MI mobile (MI max 2) at Bangalore . I can't understand correct meaning, I pay Rs.499/- through online payment. I am not attend the event at Bangalore. I wrote a message to townscript team on 19th of July 17, wrongly pay rs.499/- by mistake, please refund my money to our s.b.account. They reply by mail our team contact you with me in 24 hrs. But not any person contact me, and no message received from them. Again I wrote message two days back, they reply the same contact me with in 24 hrs. but not reply from them. Pay ment mode : 19-Jul-2017 (19-Jul-2017) by debit cardSBIPG 071915147087townscript_PayUSBIPG 499.00 copy of the mails shown as here under Team Townscript To [email protected] Jul 20 at 12:20 PM Hi K.V.HANUMAT PRASAD, Hope you are doing great! :) We would like to acknowledge that we have received your request and a ticket has been created. One of our colleagues will be reviewing your request and will send you a personal response. Our office hours are 10:30 AM to 8 PM (IST) - Monday to Friday. We will give our best to reply you within 24 hours. Thank you for your patience. Sincerely, Townscript Support Team If you are organizing an event, this link will help you create your event: https://www.youtube.com/c/townscript 24876:127106 Reply Reply to All Forward More hanumatprasad kolavasi To Townscript support team I am not receiving any information with in 24 hours. Please inform us latest information. With regards, K.V.HANUMAT PRASAD Jul 21 at 6:37 PM hanumatprasad kolavasi On Friday, July 21, 2017 6:37 PM, hanumatprasad kolavasi wrote: To Townscript support team I am not receiving any information with in 24 hours. Please inform us latest information. With regards, K.V.HANUMAT PRASAD On Thursday, July 20, 2017 12:20 PM, Team Townscript wrote: Hi K.V.HANUMAT PRASAD, Hope you are doing great! :) We would like to acknowledge that we have received your request and a ticket has been created. One of our colleagues will be reviewing your Jul 24 at 6:11 PM Please consider my refund at the earliest. Townscript To K.v.hanumat prasad Jul 19 at 2:00 PM image Your Registration for Mi Home - 1 MG Lido Mall, Bangalore! Organizer Mi India Hi K.v.hanumat prasad, Thank you for pre-booking your smartphone at Mi Home - 1 MG - Lido Mall, Bangalore. Your Registration details are as follows: NAME TYPE PRE-BOOKING AMOUNT K.v.hanumat prasad 22nd July - 10 AM : 11 AM, Mi Max 2 - 4G + 64G - Black Rs 499 YOUR BOOKING ID : 22MI019 Order Id : 547771500452638046 Event Details : Organizer : mihome event Venue : 1MG Mall, Bengaluru, India, Event Link : mi-home-launch-103142 Venue Map : https://goo.gl/A6niVo Instructions: Please arrive at the store within the selected time-band to reduce wait time. Mi Home representatives will not entertain any special requests on-ground. *T&C apply 1. Please retain this email for verification purposes at the store. 2. Please carry your government-issued ID card for verification purposes. Requests without vaild identification proof(s) will not be entertained. 3. If you are collecting the device on someone else's behalf, make sure you have their government-issued ID cards with you. Scan/ photo copies will work too. 4. You are only allowed to collect 3 devices, where one can be your's and the other two are being collected on someone's behalf. If you are collecting the device on someone else's behalf, make sure that you have their identification cards on you. Mi India representatives will not entertain any special requests in this regard. 5.To read the full *T&C: Click here (*Note : Please bring the printout of this email to the event OR show this on your smart phone at event venue) Need any help? Write us at [email protected] . We will get back to you shortly! ---------------------------------------------------------------------------- townscriptlogo Create event of your own You can also use townscript to manage registrations online! Create Event Mobile App You can explore and register for the events of your interest on the go. Download it now!