Xiaomi India Customer Care
Xiaomi Technology India Pvt. Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
3269
COMPLAINTS

Xiaomi India Customer Care

Xiaomi Technology India Pvt. Ltd.

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Address
Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli
Bangalore South
India - 560103

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1018
down
676

Phone:
Phone:
up
947
down
607

Additional info
Customer satisfaction rating
3%
Complaints
3269
Pending
0
Resolved
108
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
Sun09:00 am - 06:00 pm

Xiaomi India related photos (720)

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Xiaomi India Complaints & Reviews

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Xiaomi India — repeated sound issues

 amitinraipur on Feb 18, 2018
I had submitted my cell once again at your servce centre, v care, teen haanth naka.
I had shared more than 100 nos of recording in the phone, where i face problem of sound issues.

Last time, mr. Abhishek (May be not recalling correct name, but he said speaking from xiaomi) and v-care person were in touch with me and they made me convinenced that the issue has been resolved and i will not face problem again.

Being service head in kent, i can not afford to swipe contact and most important kent app (Licensed based), i started using this after 10 - 15 days of pickup....
Complaint comments  Read comments Complaint category Mobile Handsets

Xiaomi India — customer care service center

 Vikesh Jangra on Feb 17, 2018
Respected sir there are no service centers in our area. There are lot of customers in heremi and if there is a problem with mobile then we have to go to another district which is less than 50 km. And i request you to try to make me a service center so that i can further increase the product and the solution of the customer's compliance. My contact number [protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

Xiaomi India — fraud by mi

 ravimnk06 on Feb 17, 2018
I ordered 4 redmi mobiles having order id [protected], [protected], [protected] and [protected] on 8th feb. I paid in advance and mine orders were successful. But unfortunately mine orders got canceled and returned to seller on 12th feb due to shortage of product. But neither i get the refund for mine orders which i paid earlier nor the products, which amounts 23996. I asked them nearly 10 times but they are telling me to wait. I want mine refund as soon as possible....
Complaint comments  Read comments Complaint category Online Shopping

Xiaomi India — bootloader unlocking issue not resolved

 Rohith 17rm on Feb 16, 2018
The company is providing permission to unlock the bootloader. But while unlocking the bootloader the process does not complete. They are not providing solutions even upon rising the issue. It has been over 2 weeks. I want my bootloader unlocked as soon as possible.


The issue is that while unlocking the process goes upto 99% but does not complete saying 'the current account cannot unlock'. I have done every single step as mentioned.

Previously also i have placed a complaint but has not been resolved. I am really fed up by the company. I suggest others not to...
Complaint comments  Read comments Complaint category Mobile Handsets

Xiaomi India — warranty issue & music player problem

 Sunilmoolan on Feb 16, 2018
Phone delivered in 23/2/2017 & i'm register my phone still 16/2/2018 at
Mi authorised shop perumbavoor, ernakulam, kerala. Phone has been charged full in 10 hour.the service advisor said sub pcb is complaint and he charged Rs/- 550.My phone in under warranty period.What is the reason.?

2. Music player automatically close after 3/4 minute at playing mood.....
Complaint comments  Read comments Complaint category Mobile Handsets

Xiaomi India — stolen phone

 Sakshia69731109 on Feb 16, 2018
This is to inform you that I lost my Mobile phone- xiaomi redmi 4a on 16th February at JJ COLONY Madanpur Khader with Vodafone or Airtel sim with phone# [protected]. My Cell IMEI1 no is ([protected]) [protected]. Please lodge my FIR. I request you to please help me in track my Andriod phone. It was stolen on 16.02.2018 I purchased it just 5 months ago. My residence is in d47/19, Gali No-5, Mohan Baba Nagar, Badarpur, New Delhi-110044

Please help me.

Looking for a best advice from Delhi Police-
Thanks & Regards,

Please let me know if you need...
Complaint comments  Read comments Complaint category Mobile Handsets

Xiaomi India — my mia1 phone gps not working

 tarun2307 on Feb 16, 2018
My mobile is arnd 1 month old and now its gps not working, when i called there CUSTOMER CARE they told me to visit CUSTOMER CARE and they are ### that they formatted my phone to default factory setting but still my gps is not working and now when i again called there So called hot line number they again asking me to go there CUSTOMER CARE for hard reset . Is this is the way a phone company...
Complaint comments  Read comments Complaint category Mobile Handsets

Xiaomi India — mi service center not repairing mobile during warranty.

 Ajeet_jha_123 on Feb 16, 2018
I buy a Redme Note 4 on 31 jan 2018 from eBay side. I purchased that mobile with 6 month MI manufacturer warranty. As clearly showing in attached snap.
From day 1 facing some S/W related issue. After that I approached to MI service center in vashily nagar jaipur but they not accepting any warranty. Pl clear why and who will repair it in warranty....
Complaint comments  Read comments [1]Complaint category Products & Services

Xiaomi India — my redmi note 3 not switching on

 mask man on Feb 15, 2018
Recently i have mi software update notification so i updated the my phone, for applying update i rebooted my phone, but after rebooting my phone my phone s
Keep showing loading sign and mi.com on screen. It keep showing that till one and half day then after it started automaticaly, now it happens again after one day. And my phone showing mi.com and switching on sign. This is just the fault of mi. I am facing tremendous problems i need solution with one day else i will sue mi company. Why should i face problem because of you...
Complaint comments  Read comments Complaint category Job & Career

Xiaomi India — band 2 not connected to my phone and not show any physical activity

 Arif Hanif Bhat on Feb 15, 2018
Hello my name arif hanif bhat i am calling for srinagar jammu and kashmir i have purchased a mi band 2 on your mi store when i receive this item, at the same day the sleep tracker was not working then i used this band ten to twelve day but it don't show me sleep tracker i switched off the band as well as uninstall the mi fit app but it don't work i call to the customer care for help but they told me that go to the service centre i told them that in srinagar there is no any service centre in kashmir region it is my request to you that please change this device as soon as possible. Right now this...
Complaint comments  Read comments Complaint category Fitness Centers

Xiaomi India — redmi 5a charger issue

 sabeelinfo on Feb 15, 2018
I bought the redmi 5a last week from redmi store in forum vijay mall, vadapalani, chennai.
Whenever i used to charge my phone from providing redmi charger, it should take 4 hours to charge. I thought first time its should take time. But one week is gone still am facing the same issue, charging time should take 4 hours.

Nowadays other company charges should take less then an hours to complete 100%.

Kindly replace my charger and provide a good quality, high speed chargeable. Otherwise refund my amount....
Complaint comments  Read comments Complaint category Mobile Handsets

Xiaomi India — bootloader unlocking

 Rohith 17rm on Feb 14, 2018
I want to unlock my bootloaer of my redmi note 3 device. I have been given permission. But i am not able to unlock the device using the mi falsh tool that u have given (The latest version). The unlocking process goes upto 99% in the flash tool but later says the current account cannot unlock the device.
I want my device bootloader to be unlocked.
Help me to unlock the bootloader.
I have tried a lot doing every thing but am unable to unlock the bootloader. Please get my bootloader unlocked at a mi service centre for free.
Please dont make me lose hope on your company.
Complaint comments  Read comments Complaint category Other

Xiaomi India — missguided by xiaomi customer executive

 Joshimanu on Feb 14, 2018
I submitted my redmi4 mobile phone to dwarka delhi HCL service centre on[protected], they said your phone will be repaired by tuesday.
On Tuesday I called them on [protected] but they didn't respond.
After that on Wednesday I called to your hotline service number [protected].one of your executive picked up the call he said tell me your service number after putting my call on hold for 5 minutes he said that your handset is ready please pick up from the service centre.
When I reached at service centre they said that parts are not available to service centre fir repairing they...
Complaint comments  Read comments Complaint category Mobile Handsets

Xiaomi India — negligence at redmi store regarding phone repair

 Bhavchintaa on Feb 13, 2018
I has been five months since i bought my redmi note4.
I have issues with the phone.
Two months back it was hanged.
I went to the redmi store and got my phone repaired.
Even today it was hanged and in the redmi store it was told that they won't fix the problem.
It's not even a year and inspite of having warranty they refused to repair.
It's all the problem with software.
And they are saying the screen should be changed or else the problem can't be fixed.
They are not even taking it into consideration.
A complete negligence was shown.
Complaint comments  Read comments Complaint category Education

Xiaomi India — not replacing my phone purchased a day before

 saurabh03 on Feb 11, 2018
Sir,
I have purchased redmi 4 from website of mi. I received phone on 9/11/2018. On that day only i started facing heating issues not even using the phone. I have not even inserted the sim then also temperature is 44.2c. When i asked for replacement, company is saying that they need 47c minimum to classify as heating issue. They literally have gone mad.in winter season without using phone it is getting heated upto 45 degrees and they consider it as normal.
My complaint id registered with them is wo in[protected] and my order id is
: [protected]
I am here by attaching...
Complaint comments  Read comments Complaint category Mobile Handsets

Xiaomi India — redmi 3s prime speaker issue

 Jelbin 121 on Feb 11, 2018
Respected sir
. I was replace my speaker on the lat november 2017 from authorized dealer in bangalore near from btm circle for speaker noise issue. But the issue has been again repeated within 3 months after replacing the speaker of my phone. My mobile has been purchased in 2016 december. Please make necessary action s about this kind of repeating issue that happens within 6 month and do it needful...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Redmi — alloys hang

 parsuramrout1987@gmail.com on Feb 11, 2018
Dear mi team,
This is parsuram rout, from chennai i am using redmi4a phone this phone is my second phone. My family are using 4 mi phone. My family total using redmi company phone. But my point of view my phone alloys hang. I am so fed up this phone. I don't find out the permanent solution. I am already 2 times visit anna nagar service canter. This people not give permanent solution. My last visit feb - 01- 2018. Every 15/30 days my phone is hang then i am waiting this phone swish off is then egan connect the charger phone is continue. This problem happen every months..
Mi4a
Imei...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Xiaomi India — complaining about the second space.

 Jayasree Sivakoti on Feb 10, 2018
I have updated my first space, and a notification popped up to update second space and the data will be restored to first space automatically. After i restored and updated i find the photos of second space. I did not find those photos in mi cloud, google photos and also google drive. The other photos which were not imported in the second space were restored but the photos which i willingly imported disappeared. Kindly solve this....
Complaint comments  Read comments [1]Complaint category Education

Xiaomi India — mic not working properly

 pkswn@rediffmail.com on Feb 9, 2018
Bought redmi note 4 via flipkart on 6th september 2017.

1 the voice (Audio reception) very slow during a long call and the receiver is also unable to hear the conversation at one audio level, as usual i thought it is net work issue and ignored. But the problem continued to persist even with good signal areas. This was checked and confirmed by your customer service.. Technician also change software but there's no result. Now same problem found as previous...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Xiaomi India — still awaiting mobile replacement

 ramswaroopkk on Feb 9, 2018
I purchased the xiaomi mi a1 device on 25th december 2017 from http://buy.mi.com/in/buy/product/mi-a1 for rs 14898 including mi protect for rs 899 and got it delivered on 2nd february 2018.
Order: [protected]
Imei: [protected]
Incident:[protected]
Jobsheet: wxin[protected]
The mobile was rebooting on its own several times a day & i had to contact xiaomi chat customer service several times and they asked me to visit the customer service centre. My wife went there with my 2 year old child but their customer service could not resolve the issue and created...
Complaint comments  Read comments Complaint category Mobile Handsets

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