Xiaomi India
Xiaomi Technology India Pvt. Ltd.
Customer satisfaction rating: 4%
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5508
COMPLAINTS
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Xiaomi India Customer Care

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Address
Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli
Bangalore South
India - 560103

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1674
down
924

Phone:
Phone:
up
1659
down
858

Additional info
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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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4%
Complaints
5508
Pending
0
Resolved
232
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 09:00 am - 06:00 pm
Tue 09:00 am - 06:00 pm
Wed 09:00 am - 06:00 pm
Thu 09:00 am - 06:00 pm
Fri 09:00 am - 06:00 pm
Sat 09:00 am - 06:00 pm
Sun 09:00 am - 06:00 pm

Xiaomi India Complaints & Reviews

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Company had promoted cashback of 3000 rupees on its portal for order placed on model MI10I between 18th june -23 rd june.I had placed order on 21st june after confirming details and even after placing the order with orderid [protected] on 21st june itself. Company after 90 days as per their promised timeperiod for cashback denies to provide the cashback and also the order details are being deleted from the portal . They keep on raising new request every other day and ask for 4-5 days for the resolution for each request and then come up saying the order does not exist
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    I have purchased this tv on 20th may 2020. The problem with this tv is that the screen turns into green when the video is...
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    Not working my camera after the update
    I need it repaired or get it in good condition
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      MI has a service center in Uttam Nagar East. There I showed my mobile in which there is a problem in the folder and they asked me for ₹4000, while my phone is still under guarantee.
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        I want to exchange my charger. My charger is in warrenty period, so I gone to Xiaomi service centre in Daltonganj to exchange...
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        I have given my phone to the service center from 10 to 11 days or I am calling him everyday or he is calling me everyday or...
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        I had purchased a smartphone(Redmi Note 10T 5G) and one power bank from their official website on 14th Sept 2021 and the products...
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        I recently bought MI 4A pro tv two months back.. That was my first mi purchase.. It stopped working now.. Whenever i ask the...
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        Sir update kai bad camera mai dikkt aa gai
        Camera kai age blank ho gya hai yesa ku
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          I got an update on my poco x2 miui version 12.5.2 on 18/09/2021, after updating phone rear camera stoped working. From next...
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          After placing the product sti I didn't recive the product, every time I connected with help line members, they give false...
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          First time we purchased so called famous brand MI tv and within 2 months of purchase this smart TV stopped working while watching...
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          The Mi TV Stick and the Mi Smart Speaker that I ordered was delivered yesterday. I went through a painful setup process, then...
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          These headphons coushion is rough and teared and the sound is not clear
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            [Resolved]

            Hello,

            Myself Surya I bought Redmi Note 10 Pro Max in the month of July 2021 and recently my phone has stopped working and I went to service centre and I gave for observation and they have done something and telling it's a water damaged and that moment I felt like hell when they blame on me. It's a brand new phone and from the date of purchase I had issues like hanging and I was using like that and suddenly a the phone was struck in a single screen and it got turned off. The worst service I have ever seen in my experience and I want Xiaomi India to provide me with the compensation and immediate resolution on this.

            I bought this phone from Amazon.

            My contact number : [protected]
            Sep 23, 2021
            Complaint marked as Resolved 
            My issue is resolved
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              I brought a new mobile redmi prime 9A on 10/09/21.but it's audio got compliant only full volume we got some sound. Pls help me.
              IMEI [protected].
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                I am not able to get pachwall update for my mi43 inch tv

                Present MiUi Tv ver 1.0.2 (Stable )

                Pl do needful
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                  I raised a complaint regarding my robot on September 1st. Have been contacting the toll free number daily. I was told consistently...
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                  Bought a MI 75'' TV a month ago and it is not working as appropriate, please see the below email sent to the grievance team...
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