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Xiaomi India Complaints & Reviews

www.mi.com/in

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Updated: Jun 28, 2026

Complaints 6153

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259

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5894

Bad 😕 It seems that Xiaomi India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Xiaomi India reviews & complaints(6153)

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As professionals, we constantly analyze process workflows, quality control, and vendor accountability. Unfortunately, my recent consumer experience highlights a systemic failure and an absolute lack of platform accountability in the smartphone trade-in model embedded within major e-commerce platforms.
Here is a verified timeline of how an integrated platform partnership failed to honor a contract, chose to ignore hard empirical evidence,...

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Address: Milind S. Taral 423/2A Om Sai Ganesh Co-op Society, Kamraj Nagar, Ghatkopar East, Mumbai â€“ 400077

Hi Redmi Team
I am writing this to lodge technical complaint regarding my Redmi Xiaomi 80 cm (32 inches) F Series HD Ready Smart LED Fire TV – Model L32MA-FVIN, purchased through Amazon (Order No.[protected] on 16/07/2025, Invoice Date 19/07/2025. Issue Description (Under Warranty) From the last few days, the TV display has become blurred, making the screen unclear, distorted, and uncomfortable to watch. This is a clear...

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The newly purchased redmi note 14 pro is having heating issues and battery drain issues, even after a visit to their service center.

The company is least bothered in fixing this issue nor is it giving me a refund of my money.

Worst product from the company....

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Too poor patahic and nontrustable Brand…
Too poor patahic and nontrustable Brand ...Fake
Extremely disappointed with the service experience from Xiaomi India.

My confirmed order was cancelled from Xiaomi’s side after taking full payment, without my consent and without any proper prior communication. Even after waiting more than one hour to speak with senior customer support, I received no clear explanation, no...

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Address: Noida

Website: www.consumercomplaints.in

I want updated status of my complaint -TVIN[protected]. This was locked on Jan 05, 2026 and no one connect with us regarding the TV repairing.

Now i want company replace old TV without any delay ....

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Address: Xiaomi Technology India Private Ltd Building Orchid. Block E, Embassy Tech Village Marathahalli Outer Ring Road, Devarabisanahalli, Bengaluru 560103

I am the lawful owner of a Xiaomi 13 Pro, purchased from the Xiaomi website on 29/09/2023 for ₹65, 554/-.

The chronology of product and service failures is as follows:

Deficiency in Goods (Product Failure): On 31/12/2024, the phone developed a Pink Line, followed by a Green Line, shortly after a software update, indicating an inherent manufacturing or software defect.

Failed Paid Repair: To rectify...

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Address: Building Orchid, Block E, Embassy Tech Village, Marathahalli Outer Ring Road, Devarabisanahalli, Bengaluru 560103

To,
The Managing Director / Head – Customer Care & Grievances
Xiaomi India

Respected Sir,

I refer to my earlier communications with Xiaomi India Grievance Desk, including your reply [dated …], wherein you declined to refund the excess amount charged by your authorized outlet, Amar Communication Pvt. Ltd. (MI Store, V3S Mall, Laxmi Nagar, Delhi-92). I hereby place you on formal notice of the legal...

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I am a customer of POCO and own a POCO F4 5G smartphone, purchased with a valid manufacturer warranty.

Recently, the bottom half of my screen stopped working. I submitted my phone at the Mi Service Center – Infotel, Kolkata, West Bengal.

The service staff refused to provide warranty support, stating that the device had:

Minor scratches,

A dent, and

A supposed gap...

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Address: Ghumti No: 3, Digital Services, Mi Service Centre, Assisi Junior Section School, near Mo unt, Bhikhanpur, Bhagalpur, Bihar 812001

Website: miservicemanager.mi.com/customer.html

I had submitted my Xiaomi 11T Pro smartphone to the authorized service center on 20 June 2025 for a battery replacement. The device was fully functional except for battery issues.
After the battery replacement on 25 th of june, I found that the speakers stopped working completely, even though they were perfectly functional before the repair. When I informed the service center at the time of receiving only, they claimed it is a separate...

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Address: Xiaomi Technology India Private Limtied C/O Delhivery Private Limited Box number 306 VPO - Luhari, Kulana Road, MDR132, Luhari, Haryana 124108 - 12410

On October 2, 2024, I purchased the Redmi Pad Pro through the online portal of Mi India. Along with that, I also bought a Redmi Smart Pen, which cost Rs. 3, 962/-. The box contained an extra nib. Unfortunately, my little nephew misplaced the extra nib. Initially, I contacted the local service center to inquire about purchasing an extra nib, so that I could replace the existing nib in case it gets damaged. However, the service center informed...

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Address: joogottu house Amtoor village Karingana Post Bantvala Taluku

Dear Sir,
Our Tv is not working. There is issue in Display is fully line. can you please send your team and check our tv issue. this is my humble request
i am really fully straggle
Thanks
Mr. Sathish Kulal
Serial number :40429/C0610018
Policy number:[protected]...

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Address: Xiaomi Technology India Pvt Ltd., Ground Floor, Sy no: 113, Krishna Reddy Industrial Area, 7th Mile Hosur Road, Bngalore 560068 Karnataka

Sir, I have purchased through my son Redme watch 2 lite on 08.07.2023 along with one more smart watch from Mi store in Brookfiled, Coimbatore.
The manufacture date as mentioned in the Box was April, 2022.
However, the watch strap has manufacturing defect and with in a year of purchase, got torn and strap came off from the watch and I am unable to use the same.
I searched locally here for the watch strap and is not available...

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Address: Shobha nagar ,near nag mandir, Post-VMV, Amravati, 444604

Mi tv 4a update issue
Address: Shobha nagar, near nag mandi, post-VMV, Amravati-444604

Dear xiaomi team,
Mi tv android update issue..
Current version ofin my mi tv is patchwall 3.0.1 stable.. Need android update.. I am not taking advantage of netflix, youtube or amazon prime video..??

Still my problem persist..?? You guys are failed to solve my issue. As per your previous mail you have guided...

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Address: India

Respected sir,
I have purchased Xiaomi Redmi Note 10 pro Max ( vintage bronze, 8gb ram / 128gb rom ) from Flipkart on 17th March 2022. Couple of days ago I found the front camera is not working. So that I visited nearby mi authorised service centre at Uluberia, Howrah, West Bengal today . They informed me that these sets have motherboard problem. Only replacing it will solve my front camera problem. And the motherboard comes with...

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Address: Pune

Complaint For my Redmi TV 43" 3 times, TV restarting Again, Blank Screen issue & total TV hang.
1st Time Service person arrived & Did just Basic steps like clearing Cache & memory Booster & Told to do the same if tv starts hanging again, 2nd time Service person didn't even arrive even after complaining. 3rd time they finally Ordered motherboard for the TV but after that day they stopped Responding to my Calls message, they told once...

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I reached the Xiaomi Mi Customer Service Center via a call to request a repair for my TV. After that, I received the necessary information about how to submit a request through their portal. I booked an appointment for a technician to visit my home. Before the technician's visit, I received a call from the Xiaomi Mi Customer Service Center, where they inquired about the issue my Mi TV was facing. I explained that I was experiencing a yellow...

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I have Purchased a MI Smart Water Purifier 7L RO+UV (Sr No. 24502/[protected] dated on[protected].The Water Purifier stop working on[protected] & raise complaint for Service repair Token No.-M6186328 on the Same date. Service Engineer Visit for repair on[protected] & replace a parts & make charges INR 823/- (Service Charge +Parts Replacement Charge) which I have paid to him. On date[protected] the above Water Purifier repeatedly stop working...

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I wish to report a deeply unsatisfactory experience I recently had at M I India's authorized service center in Vellore, Tamil Nadu.
I visited Radiant E Serve, the MI service center in Vellore, Tamil Nadu, on September 16th, as my Redmi Note Pro Max suddenly stopped working. Upon inspection, the service staff explained the issue and provided a list of components that needed replacement to restore the phone's functionality....

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I bought an MI 43 inches TV . After 10 months it was a power on off issue.So i booked a repair request on 9 th july 2023.the technician team came to our house on 12th July and they said it is a panel issue.Tv was under warranty for 2 years.They said it will be repaired within 7 days.But it wasn’t.Then i called service center they again told me to wait for 26 th July.Again they failed. As of now they are saying to wait for 7th August...

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I bought a New Redmi tv 4K and facing backlit bleeding issue from day one reported to Xiaomi service yesterday but no response i want my tv to be replaced, worst product & service, Kindly intervene and help....

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