Xiaomi India Customer Care
Xiaomi Technology India Pvt. Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
3475
COMPLAINTS

Xiaomi India Customer Care

Xiaomi Technology India Pvt. Ltd.

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Address
Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli
Bangalore South
India - 560103

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1104
down
709

Phone:
Phone:
up
1029
down
635

Additional info
Customer satisfaction rating
3%
Complaints
3475
Pending
0
Resolved
116
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
Sun09:00 am - 06:00 pm

Xiaomi India related photos (774)

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Xiaomi India Complaints & Reviews

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Xiaomi India — complain about mi service centre

 Ujwal Jalan on May 23, 2018
I went to the MI service centre to get my mobile repaired as it was not working properly. it was discharged in a short time. As I went to the service centre (SAN CELLULAR CONCEPT) BARIK SHILLONG MEGHALAYA the said me to pay ₹2500 to get the battery replace. As the mobile was new it was under warranty not even 3 months was completed. So I want my battery exchanged.
Thanking you......
Complaint comments  Read comments Complaint category Mobile Handsets

Xiaomi India — power button and volume button not working properly

 Arbind Mohanty on May 22, 2018
Volume key and power kew not working in my mi a1 .phone is in warrenty i had gone to mi care they opened the phone and said no need to change the switch..after i came home found same issue i have to press key hardly inorder to operate my phone.what a crap mi??i never expected such problem from mi brand really huge disappointed with mi product i will never buy any phone of mi brand....
Complaint comments  Read comments Complaint category Mobile Service Providers

Xiaomi India — mi max 2 display

 Eashan mangal on May 22, 2018
I had given my mobile to your Borivali West service centre. There was a scratch on the display which I had mentioned them. The fault was in the touch button and nothing relating to the display. They replaced my display along with the touch button and told me it is not covered under warranty. I had bought the mobile in sept 2017. Kindly let me know if the problem was in touch button then why I was charged Rs 4017 . They told me because there is scratch on the display we cannot cover you in warranty which according to me is wrong.kindly reply...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Xiaomi India — change in the shape of the product due to defective battery

 SBMAssociates on May 22, 2018
Sir,
I have purchased Mi Note 4 64GB Gold -Xiaomi [protected] from Sangeetha Mobiles Pvt Ltd Branch Dharawad on 26/05/2017 vide invoice No.SI/DRW/468. Now the said product is shaped out due to battery defect, the product is overheating and battery backup is also reduced further shape of the said product is changed, let me know how to resolve this complaint at your earliest.

thanking you...
Complaint comments  Read comments Complaint category Lawyers and Attorneys

Xiaomi India — mi a1 physically damage

 Hemant Vashishta on May 22, 2018
I purchase MI A1 mobile phone in January last week and received on February first week. in the starting days to yet screen guard does not fit on my mobile screen and when i visit MI customer service center they blame me for physical damage and said for purchase screen folder instead my phone is in warranty period.now what i do .i have 9 month under my phone war...
Complaint comments  Read comments Complaint category Mobile Handsets

Xiaomi India — authorised service centre

 Laalializah on May 20, 2018
My phone not charging. Went to service centre they added water to my phone and said that due to water your charging port got faulty need to replace. Went to another service centre and they told me that no problem with connector just usb cable is faulty. The 1st service centre tried to add water to my phone and tries to charge me fraudulently. This act might have damage my phone. I need compensation from company....
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Xiaomi India — mi 4a smart tv replacement

 rajesh n chavda on May 19, 2018
Respected,

Pl. Find attachment.

I have to purchase online mi 4a led tv dt. 04.05.2018
Deliver date 08.05.2018.

But deliver tv model no. / year 2017
Equipment type :lcd tv (Enclose photo copy)

So replace my tv and give a new led tv.

Pl. Contact [protected]
Rajesh chavda...
Complaint comments  Read comments [1]Complaint category TVs

Xiaomi India — not giving guarantee for silly reasons

 anoopsuryajyothi on May 19, 2018
I recommend not to buy mi phones. I agree that the price is decent and features are good but after 5 to 6 months, you will start seeing complaints. My phone, redmi 4 black, though it was under warranty period, they denied the warranty saying that the phone is exposed to moisture and has fungus inside it. Literally i have to pay a huge service charge. I asked the service center how this is happening. He answered that, if you are exposed to ac, these kind of issues can happen. If that is the case, then what is the build quality?....
Complaint comments  Read comments Complaint category Mobile Handsets

Xiaomi India — mi tv 43 inches

 Azeem Anwar on May 19, 2018
After the puchase of 45 days my mi tv remote has stopped working. I called the customer service to lodge the complaint and they told me that their service engineer will come to my place and fix it but it has been more than 5 days now no one came to fix this problem.

We have been calling their cutomer service and getting the same respponse that their engineer will come to visit my place....
Complaint comments  Read comments [1]Complaint category TVs

Xiaomi India — sim tray nil issues very bad experience in mi

 Mimilea on May 18, 2018
As i have purchase mi mobile at thoothukudi mobiles offline intirunelveli vannarpettai but sim tray nil in mobile not proper response in service centre also thoothukudi mobiles also not responsible to customer supports my mi mobile redmi note 5 pro still software issues goes but they did not proper response for me i have raised complaint in mi complaint but after 24 hours they did not proper answer or call for me complaint numberwoin[protected]...
Complaint comments  Read comments Complaint category Products & Services

Mi — mi tv 32 inch

 Sudhir Tejan on May 18, 2018
Sir i purchase mi tv 4A 32 inch from mi.com . but i recived a defected product . i order on 27/04/18 pre order sale . my but when i found that tv is defeected and i complaind it .i m trying to last 10 daysto riplacee it but no responce till date. i m regularly talking with customere care but they told me that a call will come within 24 hours . but i dont recive any call or mail still that day.when i was trying to know about my complain status .there are no satishfying answer from mi. i talk with customer care repersentative surbhi ram and deepak and more. but they are not satisfying me . i requested...
Complaint comments  Read comments Complaint category TVs

Xiaomi India — very bad experience at mi

 neo15 on May 18, 2018
I went to mi an hour after purchasing a product. Unfortunately for my the product purchased was not the colour i wanted, and when i went to return it i was not given an option to replace the device which is mi note 5.
I am shocked by the response received by mi that the product can't be returned or replaced.
This is so basic with customer service, but mi seems to having it easy and the customers are the ones who face the problem.
Wish i could replace the golden colour mi note 5 32 gb for a black of the same model.

Thanks...
Complaint comments  Read comments Complaint category Mobile Handsets

Xiaomi India — complain about redmi note 3 lost

 vinodraj313 on May 18, 2018
Dear MI,
Yesterday night at 10 Pm I have lost my MI Redmi note 3 mobile which IMEI no. is [protected] and [protected]. Kindly check the current status for find my phone as soon as possible if not please process to lock this phone with IMEI no.
For further communication you can use my contact no. [protected] & also use my mail ID vinodraj313@gmail.com....
Complaint comments  Read comments Complaint category Mobile Handsets

Xiaomi India — pathetic service by customer

 Akhouri Anurag on May 18, 2018
I am facing heating issue, hanging issue and battery drainage issue and for that your service center team wants to open my phone and charging me for software update. If your phone has a problem then why i should pay a single rupee for the same if my phone comes under warranty
The center manager mr. F. A. Ahmad is also talking like they don't care about customers.
This is the first time i am using mi phone and just feeling hopeless with your services.

Anurag
[protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

Xiaomi India — mi service centre not solve my redmi 4 problem in warranty

 Neonn Kochery on May 18, 2018
I was purchased a redmi 4 (3gb/32gb, imei1:[protected], imei2:[protected]).in 2018 january the phone show a problem. The problem is call disconnection during the call time and it shows a message "mobile network is not available". Then in the 2018 april 1st week i was consult the thrissur (Kerala) mi service centre thrissur mobile care. And they reinstall the software. But the problem is not solved. Then i was consult the thrissur mi service centre then they collect my phone. After one week they call me to collect the phone. Then i was collect the phone from service center on 10/5/2018. But...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Xiaomi India — mi note 4 net connectivity is very poor

 pbh230001 on May 18, 2018
मैंने नोट4 mi का फोन खरीदा जब से तब से लेकर आज तक उसमे नेट कनेक्टविटी बहुत खराब मिलती है, , जिसके लिए मैंने अलग अलग कंपनियों का sim भी इस्तेमाल करके देखा, लेकिन वही समस्या बनी रहती है इस फोन में, , और जब मैं दूसरी किसी भी कंपनी के फोन में sim चलता...
Complaint comments  Read comments Complaint category Mobile Handsets

Xiaomi India — complaint about service center

 u s gavali on May 19, 2018
Yours service center om services bhusawal is not provided job sheet they demanding 1200₹ for my red mi handset it will be given by me last five month ago.
Can u tell me charges which demanded by your authorized red mi service center om services is fair .
I request you to plz tell them to provide job sheet & also 1200₹ bill to me .
What I do for solve my complaint.
I complaint again and again but l have no reply till now....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Xiaomi India — complaint about battery..

 Shreya Sinhmar on May 17, 2018
I bought a mi note 5 phone recently.. On 24 april.. Nd i m facing charging problems like phone gets too long to charge.. Like if i put my phone on charging at 70% and it takes about 2-3 hours to charge upto 90%. I am using original charger.. There are no voltage fluctuations. And moreover my device gets too hot even when i am not using it.. Nd also while charging.. Pls do something.. Help me out.....
Complaint comments  Read comments Complaint category Institutes

Xiaomi India — redmi note 5 pro

 Sidharth Rajesh on May 17, 2018
It's been over a month since i have purchased the redmi note 5 pro. And i haven't received any updates for the phone. Every other redimi phone is getting updates except the note 5 pro. So please take my complaint in consideration and release an update for the phone. Not even any official beta rom has been released the phone. So please release an update as soon as possible....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Xiaomi — ww

 Khem1011 on May 16, 2018
Hello,
I bought redmi 4 in the month of nov 2018 (After using redmi 4a). Redmi 4a seemed to me far better than redmi 4. This phone (Redmi 4) has a very annoying problem, it restarts again and again many times in a day (More than 20 times it seems as it restarts 2-3 times in an hour sometimes).
I don't know what to do now. I am very upset with this handset. I purchased 5 redmi phones until now but this is the worst i have encountered. Please suggest me some solution, i cannot throw this away (However i want to sometimes) in this small span of time from purchase date.
My name:...
Complaint comments  Read comments Complaint category Mobile Handsets

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