Toyexpress — refund discrepancy

Address:

Delhi, Gautam Buddh Nagar, Uttar Pradesh, 201305

Totally a fraud company. I had an account with them for last three years. I hv stopped taking toys since june 2017. Snd now when i asked for the refund so many calls but n response. Highly irresponsibe staff i may say. Some ms. Shivangi took the account details month back but nothing done.. Irrespective of my numerous calls and messages. Today when i enquired about my refund it's done but after deducting 600 rs. When asked they said you returned the toy 13 days late so money deducted. My question is why did not you send any message or notification for two years regarding this. Now when i m closing my account you thought let's deduct tge money as we are losing our customer. Highly # service.