TPSL — Amount debited but Payment not done yet

Website:jmiregular.ucanapply.com/universitysystem/privatestudent

On 15th March 2021 I made two payment of my exam form RS 244.80 and RS 734.40 with transaction ID T2103152132006578247438 and T2103152137389426567287 respectively and collection ID are ICI69bf5ecc38514173aa6b7fb0c01f53c5 and ICI558ec92025ef4366a32851cc9dc17e1a respectively. But payment not recieved by J.M.I UNIVERSITY.
PLS fix this problem or refund my amount..
I have no time pls provide me solution.
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