TPSL — Paid Property tax, however municipal corporation has not received the same

Website:

kbmc.gov.in/EIPPROD/propertydues.jsp

I had made a payment of Rs. 3856 on the website mentioned below, they use the TPSL gateway.

https://kbmc.gov.in/EIPPROD/propertydues.jsp

The payment was successful, however, I got an error that payment is successful but TPSL was not able to confirm the final status of the transaction with the bank. The payment was done on 18th OCT 15:40:13 IST.

I have attached the screenshot here. Please refund the amount at earliest.