Trackon Couriers — awb no [protected]/ complaint no of trackon t497177

Address:

D14/70 SECTOR 8, ROHINI, DELHI -110085, New Delhi, Delhi, 110085

This packet was dispatched from jaipur on mar 2, 2019 for rohini and on 4th march it reached rohini hub. After that there is no status of this packet. I lodged a complaint with great difficulty as it is almost impossible to get through trackon numbers.

I got a complaint no and everytime i call, i am told that please give us todays time and we will inform the concerned office. But no action has been taken till now.

The distance from rohini hub to my place is hardly 1km but after 8 days till today there is no sign of dispatching and not even the status is updated.

It seems that the packet has been lost by trackon and now i am left with the option of complaining through consumer forum and sue them for the charges and damages.