Trackon Couriers — consignment delivery delayed unexpectedly

Address:

Lucknow, Uttar Pradesh, 227107

Hi,

I am following and trying to trace my consignment book by trackon courier against docket no. [protected] (Koperkhairne, navi mumbai to anaura, lucknow). No clarity about why my consignment is hold since last 3 days (24th-jul to till date; 26-jul) in lucknow. There is no any contact no. To contact for delivery. Even tried to get contact no.
[protected] — no responsibility, very casual response
[protected] — donot pick the calls.

Can you suggest me is there any alternate way of get connected with the responsible person from trackon courier agency.

It was urgent and critical consignment, very critical for our business. Late delay delivery impact huge business loss. All the losses i will claim and process for legal action to avoid false commitment by courier agency