Trackon Couriers — consignment not delivered yet

I ordered a consignment from varanasi to pune on 29th march, 18.
I was told that it shall reach pune by 2nd of april.
But no update was made regarding the status of the consignment for next 2 days.
However recieved update the next day. Then waited again for 2 days for the next update to come!
Somehow, the location showed pune by 3rd april. On 4th april it showed that the consignment is out for delivery.
But, my friend no call from any delivery person.
On checking again with the status, it now shows that consignment is on hold as the adress is out of delivery area and no update has been made since then!
This has been so frustrating. I regret using this courier service. It was the first time i went for them and will definitely be the last time. Never ever in my life again.
I hope my parcel gets delivered by today.