Trackon Couriers — consignment status not showing in online tracking system booking date 17.09.20

Myself is sanjib das from rishaan technologies, kolkata. Our supplier sharp lighting ind from nashik booked a consignment (Consignment no: [protected]) for us through trackon couriers on 17th sep, 2020 but still the consignment status is not showing in your on line tracking system. Kindly let me know, what is the issue & hope you will short out the issue immediately. Furthermore, hope the consignment will be delivered as early as possible.

Moreover, from last 4 days i'm seeking help from trackon courier, calling there customer care, mailing them but no body is responding.

Please find the attached consignment copy & the material list which is booked. Also find below the consignor details & consignee details here in below.

Cosignor:
Sharp lighting industry,
P. N.1, s. N. No.489/4, ashok nagar, satpur industrial area, satpur, nashik-422 101,
Maharashtra
[protected]
[protected]@gmail.com
Www.myLEDudyog.com

Consignee:
Rishaan technologies
Kolkata-700157, west bengal
[protected]
Rishaan. [protected]@gmail.com

Best regards,
Sanjib das
[protected] / [protected]
Rishaan technologies,
Kolkata.
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Not resolved yet.
I want to know whether my supplier whom I paid the total payment in advance, really booked this shipment or shared a false consignment booking slip.Almost 10 days over but there is no tracking of this shipment in Trackon online system.
Nither Trackon Customer care responding nor they are replying in mail.

Please help.

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