Trackon Couriers — courier not delivered from last 15 days

Address:Solan, Himachal Pradesh, 173212

Daer team
Courior on the name of mr. Rajeev kumar pod no. [protected] which was dispatched from hdfc bank ltd solan branch himachal pradesh on 25th july 2018 and shown deleivered in system on 26th july 2018. But it was deleivered by courior boy mr gagan to a wrong address. Which he commits himself that he deleivered it to a wrong address. But after 15 days the trackon courior team not take any action to provide the courior back they are taking it very lightly. And in that courior major documents are there which costs in lacs.
So kindly take an immediate action to provide the courior back
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