Trackon Couriers — courier received in gurgaon hub on 31st oct 2018 still not delivered

Hi

I would like to highlight that trackon gurgaon branch has most pathetic service

2 of my parcel were received in gurgaon hub on 31st oct n 2nd november respectively but none delivered to my client..

Even after regular follow up on mobile no -+[protected]. No one responded and even after sending my driver to personally collect them
They denied to give parcel saying they don’t have workers..

Now simply i want refund on the actual cost of the product as those were diwali items

[protected]– booked on 30th october
[protected]-booked on 1st november

Thanks
Prity vini
M-[protected]