Trackon Couriers — damage of parcel by rats

Address:Mohali, Punjab

On 23rd of Jan2019 a parcel was send for me in zirakpur, punjab from Kolkata. On 25th it was received by the zirakpur branch but next day being Republic Day and then a Sunday followed. After 2 days that is on Monday 28th Jan After lot of searching they found it and in the afternoon it was delivered to me. After the delivery man left I opened the parcel and I found a big rat bitten hole in it which they had covered with a piece of paper. My son's toy box had been chewed and few other items. I called the courier and informed them but their answer was we will look into the matter. This courier has the worst personnel in this Branch.its service is pathetic and irresponsible. As for me no more of your services are required.
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Hi
this courier has sent in December 2018 but still client is not received and status also not updated in online request to pls send us the status.
Custmear services not answering phone not working every branch not responsibility mails are not working please try to understand customers problems 5days delay .No sistema tick program every vare neglected work[protected] consignment no.
Sir, I sent two couriers on 18.01.2019, one for kota(Raj.) and other for katni (m.p.) having no [protected] and [protected] respectively.In status, it is showing "delivered"while it is still undelivered.so please acknowledge the message and make me aware with the fact.

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