Trackon Couriers — Delay in the parcel

Address:

1st Main Road,, near RT nagar post, Kavalbairasandra

My consignment number is[protected]. My parcel has not been delivered yet whereas i was been told that it'll be delivered by Saturday. Also on the tracking site it is showing me "out for delivery" "undelivered due to door lock" whereas i haven't received a message or call by the courier person regarding the delivery before arriving or after arriving at my door step. Now it's again showing out for delivery. I want my parcel as soon as possible to be delivered. The courier guy refused to take my call, and refused to deliver the parcel today inspite of showing me in the tracking site that it is out for delivery. The number of the courier person is this [protected]. I want my parcel as soon as possible as I have paid enough to have my parcel within 3 days. This is terrible and i want strict actions against this courier person.