Trackon Couriers — delayed delivery

Horrible service they have. Neither they respond nor they keep you updated. It's more than 15 days that my parcel is dispatched but i haven't recieved it yet. Also there is no information updated when i tracked it online. They cut the phone even after connecting and most of the times they don't recieve. Their landline no. Is not working. I regret using this service. It's simply horrible