Trackon Couriers — due to too delay of my sweets and rakhi parcel, sweets were fully rotten of rs. 1000

Address:

Lucknow, Uttar Pradesh, 226008

On the occasion of raksha bandhan[protected], i sent a rakhi with sweets on[protected] at morning via trackon courier to my sister from lucknow to new delhi (Rohini paradise apartment sector-18).
Mr. Shankar malhotra, trackon courier staff, ajad nagar mandi, new delhi, who are too careless employee and have no knowledge how can talk with customer, his language are too rudely for customer. He said to my sister that she would go in ajad nagar trackon courier office he reached there at 12 o'clock, but he had not there and shop also closed and never pick up the phone again after 12 o'clock when my sister and other call him.
Mr. Raghuvendra pratap singh, employee on t. P. Nagar, shaheed path, lucknow, who promised me that your parcel easily send on time i. E.in 24 hours, if you give me 300 rs. Only but he put 220 rs on his pocket and give me only 80 rs. Receipt. Tthis courier would be sent on 24 hours certainly, but it sent after 5 days, then my sweets (Price 1000/- rs.) are fully ruin, tasteless, and wasted. B
I recommended not to send any thing anywhere fro trackon courier