Trackon Couriers — false delivery promises and misbehave on complaint

Address:New Delhi, Delhi, 110035

This is with regards to consignment no : 10411268 booked at keshav puram, delhi 110035 dealer. On saturday, 11 may 2019, i repeatedly asked them to deliver the same in 24hrs and they promised same will be delivered on next day i[censored]sed trackon's prime services. I paid rs 280 for same.

The very next day i called them on their phone and they told me then sunday is a holiday and they cannot do anything now. On further inquiry and confrontation, they got aggressive and started blaming me for the issue saying that i did not tell then that next day is sunday.

That's very bad practice used by your company's unruly staff. Looking forward to hear from you with a hope that appropriate action would ebe taken against them
Was this information helpful?
No (0)
Yes (0)
Trackon Couriers customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Trackon Couriers
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    3278
    Pending
    0
    Resolved
    415
    Trackon Couriers Phone
    +91 11 4559 3500 [Delhi]
    +91 22 2851 0061 [Mumbai]
    Trackon Couriers Address
    A,-64, Naraina Ind. Area, Phase-I, Naraina, New Delhi, Delhi, India - 110028
    View all Trackon Couriers contact information