Trackon Couriers — fraud activities by local agent

Address:

700056

[protected] my trackin no of trackon courier. Send consignment from kolkata to hoogly tribeni on 8th september 2018.
Till now neither trackon deliver this parcel to consignee nor back to me. After repeated complaint on 19th september they showed consignmnt rto n back to kolkata. I am also from kolkata but till 23rd september 2018 i have not got my parcel back. Upon on this trackon local agent mr. Sukanta debnath continuously misguided me and making false n fake promises since 18th sep. Now every day he is giving fake assurance tht today i will get my parcel back. But that today has not come since last 3 days.[protected] his mobile no. Continuously he is doin fake promises. N from today evening he stopped receiving my call.
3 days before he given [protected] this no as trackon customer care executive no. But person is nothing but a more fraud person like him who is continuously misguided me till today 10pm. Just feeling too much cheated and exhausted dealing such fraud agents. My parcel is too much costly and dont knw how trackon allow such cheater and fraud and fake agents to deal with such costly issues. Feeling really helpless and dont knw how to get my parcels back from such dishonest agents.