Trackon Couriers — Inordinate delay in getting parcel

Awb no[protected] parcel was booked from coimbatore as on 19/08/2020 thru air to solapur. After 11/12 days, it is still showing at pune.
I tried to speak with your pune branch on[protected], there was complete ring, no response.

My name is manoj jawlekar . My number is [protected].
This parcel is meant for my customer at solapur.

I am completely at loss why it is taking so much of time. Are you realy comitted to give experience to your customers.
Please wake up.
Expecting you speedly action and quicker feedback on what went wrong .