Trackon Couriers — item not return without punching @ alleppey branch from thiruvalla hub

Address:

689595

Dear sir
One of my item, which was couriered from mumbai. Trackon i'd is alleppey dox no [protected].

As per the online status, which was punched at kochi and thiruvalla. Not punched at alleppey branch. It was returned from thiruvalla. (Marked as address not found. I don't know, they can marked this types remarks, without punching @ alleppey branch. I am a regular customer of trackon. Several times alleppey branch deliver items in the same address
My address written in the box is mr. Jacob philip, chempumthara, mampuzhakary, ramankary po alleppey.
[protected], [protected]

Kindly take an action on this complaint urgently, before return to the supplier