Trackon Couriers — late delivery, worst response, rude behaviour towards customer

Address:	Visakhapatnam, Andhra Pradesh
Website:	track on couriers.com

My courier reached visakhapatnam branch (Dondaparthy) on 14/08/2018 but not yet delivered until today i. E. 25/08/18 delay by 11 days. When i reach people over phone lady present over there is very careless and rude to answer saying no manpower to deliver we cant deliver until new manpower recruited she dont want to deliver my courier after so much of discussion atlast i assigned my people to collect my parcel now. I said i will lodge a compliant they were like do whatever you want to do. Website complaint option is disabled and customer care is not responding at all.