Trackon Couriers — lost the parcel

Address:

Kanpur, Uttar Pradesh, 208017

My parcel has not been delivered to the address sent niether it has been returned to me.. I've sent it on the 18th of june and it's been 2 months i haven't got any update from the service. The mobile number mentioned is switched off all the time so it's unable to contact that courier person. The online tracking shows that the parcel is back to kanpur and it was back on 26th june but no one cared to inform or return it back to the customer. What shifty service is been provided by trackon.
Kindly see to the issue and return my order back to me because the service is hopeless..