[Resolved]  Trackon Couriers — Lost/stolen packages

Address:

A-64, B block, Naraina industrial area phase 1, delhi, 110028

An order was made on 30/07/2020 for two packets to be delivered in west bengal from new delhi. Medium of transport was through road. I was told it takes around 6-7 days for delivery. My packets reached kolkata on 3/8/20 from where it was schedule to reach chandannagar i e delivery location. On 6/8/20 after reprimanding my agent the website showed now the packets are in-transit to chandannagar which is 1.5 hours away from kolkata. Since then it hasn't reached chandannagar and website still shows it being in-transit (As of 10/08/20). Trackon is known for its pathetic service. Customer care is usually switched off. I request everyone not to take this service ever. Kindly help me to reach out my packets coz i don't know where and in which condition they are.