Trackon Couriers — Misbehave by your staff

Address:Society Name - Flat No. L-1304, Home 121

Misbehave by courier boy of trackon with my wife. I would like to draw our attention to managing director of trackon courier that one parcel details:[protected] dated: 10th aug`20 - person name: omkar singh was supposed to deliver consignment at my home. Parcel was at their place on 11 aug. It was small jhula for lord krishna for janmashtmi festival. The consignment was supposed to deliver at my flat but we tried to connect that person he refuses to deliver, when my wife and the concerned person from whom we ordered the jhula, she also sent messages and requested him that please deliver the parcel, he disconnected the call and after one week, we did so many follow-ups then he came to a delivered parcel after one week when the festival was over and then he said to our society guard that tell her to come and take parcel. My wife refused to come downstairs and said please deliver at my place as i am not able to come down. When he came at our door step he told my wife that from now onwards if any of your parcel will come through trackon, i make sure it will not be delivered at your place. After then he said to my security guard, from now onwards any of this flat parcel will not be delivered. He told my wife very loudly this statement at my doorstep that trackon will never deliver any parcel to your home. How dare he to say like this on the behalf of company. I am paying for it and its my right to get my parcel on time and at my door step. He kept parcel in his office for onev week just to harras customer andafter then he is the one who is misbehaving. Is this behave should be done with lady customer. My request is to take appropriate action against courier boy and educate your staff on how to dealer with lady customer..
I need revert in this matter which is important to me.
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    +91 22 2851 0061 [Mumbai]
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    A,-64, Naraina Ind. Area, Phase-I, Naraina, New Delhi, Delhi, India - 110028
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