Trackon Couriers — misbehaviour of staff

Address:

Solan, Himachal Pradesh, 173205

My courier arrived in baddi himachal pradesh and it didn't get delivered for 2 days after arriving. Finally i had to go and then there was this guy 'sudhir chaudhary branch manager' who told me 'ap jaante ho ap kis se baat kar re ho' and me being a doctor had no answer as the guy clearly is bigger and better than me. And this came to a response of who's responsible if the courier goes missing for which he said ' miss hua?'
This is the most pathetic experience i've ever had as a customer.
Isn't track on a good courier company? Well that's what i've heard but somehow you had to appoint low life villagers who have 0 sense of talking or taking responsibilities even when it's their mistake.
Way to get your customer rating low and encouraging customers who ll never get into business with you. 👏