Trackon Couriers — my consignment has not delivered on right place

Address:

Patna, Bihar

Dear all,

I have booked a courier from patna to delhi dated 07/03/2018 vide shipment no. [protected].
The courier has delivered by team member to whom i am unable to understand. I am calling to your office from last 3days but they have denied to track my courier. They always say that system is not working or slow.
I am unable to understand why you are providing services, neither your staff have neither spence to delivery nor your suppoting team have sence to shortout any problem.
I requested you and your entire team to either handover my courier to reight person or return back to me.
I am trying to know that to whom the packet has been delivered but no one answered my question.
If any one your team can help me i will thankful.
My mobile no. Is
[protected]
[protected]