[Resolved]  Trackon Couriers — no proper response and very rude staff

Address:

Mumbai City, Maharashtra

No Response and Very Rude Staff I was to receive a parcel thru Track On Couriers. The status shows that it has been delivered to my local office since the last 4 days. There is no response on the numbers provided for the local office. I had to call their head office and make some noise to finally get a working number for their Mumbai office. I have personally visited the regional office and asked them to contact the local office. Even their phone was not picked up initially and finally when picked up I was informed that my parcel is out for delivery. It has been 2 days since and no sign of the parcel. I even volunteered to personally visit their office to pick up the parcel but each time they have rudely told me its no use coming to the office as the parcel is not with them but out for delivery. Its even more surprising that at the end of the day I get the same answer that the parcel is out for delivery and I shouldn't call so often. This is pathetic customer service for a company which should be depending on excellent customer service being in the business they are in. Such companies should be banned and consumers should boycott their services.