Trackon Couriers — non delivery of commitment.

Address:	Kamrup Metropolitan, Assam, 781024
Website:	trackon

One of my parcels ([protected]) was booked from chenni to guwahati on 9th jan. Till 14th jan, status was available, post that no update till date, later on follow up i found, material had reached guwahati on 17th jan, but was not delivered till date (23rd).
Had lodged complaint (C002643) but no use. Called local office and got silly excuses like no staff etc.
They are intentionally not delivering my parcel and i have to go through loss and harassment.