Trackon Couriers — non delivery of courier track id [protected]

Parcel tracking id [protected] is not delivered till date although the package has reached Kolkata hub on 11th of July 2018 as per the tracking report. We called on [protected] enquiring the delivery but the guy who picked the phone was extremely rude and told he can't give any information

If this is not taken seriously by Trackon Couriers'.. we will be bound to put it up on consumer court.