Trackon Couriers — Non delivery of documents

omveersingh999

from Mumbai, Maharashtra

Feb 18, 2015

Address: Jaipur, Rajasthan

I sent a courier which contains property documents from Jaipur to Rudrapur Uttarakhand on dated 11 Feb. When I track this courier on 16 feb I seen that it was sent on Feb 16 in The morning but in actual it was not sent to 2nd party. Since 16 feb I am so disturb due to this. customer care do not give any suitable answer to me. they cuts our call. the no. Are[protected] consignment no.[protected] So please take the required action in this regard. From Omveer Singh M.- [protected]

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Comments

Ashok Babu Kandula

Dec 23, 2015

Non delivery of the Consignment #[protected]

My Friend Heerish from Mauritius went to one of the Trackon Couriers Branch in Ahmedabad and requested for the courier of the consignment to Hyderabad.

They charged 250 INR and gave the attached receipt on 15th December. But, Till date the courier is not dispatched.
Moreover, The consignment tracking status in website is showing as Consignment Number #[protected] is not found.

When I reached out the customer care, None of the given numbers are either non-functional or always busy. And, When I mailed and after sending multiple reminders, They replied that I have to check with the Booking Branch.

1. I'm in Hyderabad and How can I check with the booking branch located in the Ahmedabad?
2. Why the said consignment is not dispatched? I'm worrying that there might be some fraud happened at the booking branch itself.
3. Why there is a poor customer care representatives are present for this company. They don't even have an inter-connectivity to check the status of the consignment.