Trackon Couriers — not delivered material after 7 days and even no reply response from trackon

Address:

New Delhi, Delhi

Dear sir,

This is in reference of your courier service i have send a courier through your dwarka mor branch kumar services, wide receipt no[protected] dated 16.11.19. Further your kumar services person called me on 17.11.19 that way bill is not correct so i made correct way bill and send to there executive on 18.11.19. Further after that we followed up regularly with them they said it is in transit but finally on 21.11.19 they said it is lying at ho janakpuri as way bill is not ok.. I had called to cutomer care and they confirmed me that it is going to indore. But today i have again followed up with kumar services regarding further updation now the person (M no [protected]) threaten me that you are no body and we are not responsible for anything i am regularly calling cutomer care no but no response. ([protected]) i think we have been cheated by you office kumar services and it seems they have been sold material to some one else. We are getting penelties from our customer. Your kumar sevices person threatening us not to complaint otherwise he can do any thing. Request you kindly look into the mater or we need to go to legal as materiel was very urgent.

M/s constructive solutions
Delhi
[protected]