Trackon Couriers — Not received the courier yet

Address:

Patna, Bihar, 800001

Sir,
my consignment no is [protected]
my father sent me a courier on 22nd June from Patna, Bihar
They told that my courier will be reached by 25th June
but it doesn't reached till date
Track on courier of Bansal tower and ashiana Galaxy of patna are saying that we are not giving guraante of delivery to destination by train or transport
They charge high price
They don't give the direct phone number of destination
or if they gave most of them are not receiving the call or most of them are invalid