Trackon Couriers — Package not delivered timely and correctly

Address:East Singhbhum, Jharkhand, 831006
Website:trackoncourier.com

I had purchased a product from an online store in mumbai to be delivered in Jamshedpur. They despatched the goods via Trackon Couriers and sent me the tracking ID. The tracking id was activated after 2 days and when checked it was showing that the goods were forwarded from kolkata to Jamshedpur. I contacted the local office and they told that the package was to be received on that day and they would try to deliver by evening or next day morning. The next day when I called, they told that it would be delivered by afternoon. Around 4 pm when I called them, they told that it was not possible to deliver at my premises rather I could collect it from a nearby area where they would send it. I reached that place at 8 in the night and they sent the wrong package without even checking it. I called up and asked them to send it to a place near their depot from where it could reach me next morning as the person living there comes to my place every morning at 10. They assured that it would be done and again they failed. I started calling them from 10 in the morning till 12.30 around 10-15 time but they did not even pick up the call. Lastly I was forced to go to their place around 8 kms from my place in a hot and humid temperature and they were like throwing away all the parcels here and there to locate mine. Never use Trackon Couriers as they do not even care whether your goods are remaining intact or not.
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    +91 11 4559 3500 [Delhi]
    +91 22 2851 0061 [Mumbai]
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    A,-64, Naraina Ind. Area, Phase-I, Naraina, New Delhi, Delhi, India - 110028
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