Trackon Couriers — pan card not delivered

Address:

Tharamattathil House, Thengod Post, Kakkanad, 682030

My pan card, with airway bill no.[protected] was supposed to be delivered on 15th of february 2019.
It is still not delivered, when i track the status, it is showing that address not found.
They didn't even tried to call me for the delivery.
The address is proper, because i get delivery from other courier service providers with the same address.