Trackon Couriers — parcel cut open and items removed: c no: [protected].

Address:	560064
Website:	Trackon Courier

Hi,
This is to register a complaint against the trackon courier. The people are thieves and take out the content of the parcel.
My mother had sent a courier with household items in it. It contained some dry fruit packets and other eatables which were placed in a religious ceremony and have to be consumed by her children.
This is not the first time i received a parcel that has been cut open and contents are missing. The last time too i had received the parcel late and it was open. My mother had sent me small idol of god that was hardly worth rs 800 but still had been taken out. There were other things that were removed from the parcel.

I had asked the delivery person and he had said he is just the delivery man and has brought the courier as it is given to him. I took the number from him and called the courier office in maharashtra. The person said he is not responsible and if i wish i should complain somewhere.

I am visiting bangalore this time. This time again the courier is open and lot of content has been taken out. Now where should i complain about the thieves who are being paid to perform their duty and instead are looting the public? From where do i get a refund and get my things back?
Current parcel: c no: [protected].
Sending address : shimla himachal pradesh
Sent to:
1. Earlier: pimple saudagar, pune, maharashtra - 411027
2. This time: royal enclave sriramapura, jakkur post, bengaluru, karnataka 560064