Trackon Couriers — poor courier service

Address:

A 30 anita colony bajaj nagar jaipur, Jaipur, Rajasthan, 302015

My mother sent me a courier from jaipur to coimbatore on 29th january, the company took courier and bring it to coimbatore and send it back to jaipur saying its in no service area, it was a very important parcel and this transition took 20 days but i haven't got my parcel i tried tracking it online and on calls regularly, but got no proper response from the company, today i got call from local vendor it reached back jaipur.
My delivery address clearly mentioned on parcel while giving if my area was in no service zone why the company took parcel on first hand, it cwas very urgent parcel for me and costed me a huge loss, i want compensation for all the problems and loss i went trough.