Trackon Couriers — product not delivered

Address:	New Delhi, Delhi, 110028
Website:	www.trackoncouriers.com

Its hereby to inform you that one of my parsal send to me from delhi on the date of 18/9/2017. The docket no is [protected]. When i track my order its shows that my parsal is at firozabad local branch. Then i had word with the owner of this branch on 21/7/2017 and he told me that i dint have any dilivery boy thatswhy you will got your consignment after 2 days. After that i raised a complaint on your customer care by dialing [protected] and i had word miss. Malto over there. I told him the whole thing and she promised me that you will got your consignment tomorrow (21/9/2017). But i did not got my consignment till now. Could you plz tell me that whats the hell is this.