Trackon Couriers — Refuse to deliver my article

Address:

Diva East (thane)

Team,

This is to inform that trackon courier booked my article from Pune to be delivered at Diva(Thane) but today I received call from Trackon courier (thane) saying that they won't deliver. Request please help so that they deliver my article on priority at my place and don't harass customer like this anymore.
Courier# [protected]
Thanks
Amar Joshi
[protected]