Trackon Couriers — refusing to deliver parcel at desired address/location in vadodara city

joshbaradia

from Muzaffarnagar, Uttar Pradesh

Address:

OMQ 216/2 , Air Force Station, Darjipura, Vadodara, 390022

One box was booked to be delivered at vadodara, gujarat from erode, t. N. On 10/12/19 and could not be delivered by your vadodara branch till 16/12/19. Consignment number was[protected]. Cost was rs 520/-. Mode of delivery through air. However while tracking the consignment it was found that same had come to ahmedabad on 12/12/19 and received on 14/12/19 by vadodara branch. Vadodara, alkapuri branch did not even bother to inform to customer (Me) on his (My) given mobile number till 16/12/19. After only physically reaching they had got the box from inside store. They same time refuse that we would not deliver to given address. If that is so than why it was accepted by your erode branch. Same has been written by them in the receiving copy. Item worth rs 15000/- has been damaged while not delivering by your company. If desired compensation is not given to me in time. Matter would be taken up at appropriate higher level. Thanks and regards.

Group captain j n baradia
(M)-[protected] / [protected]

+2 photos

Was this information helpful?

No (0)

Yes (0)

Trackon Couriers customer support has been notified about the posted complaint.

Dec 24, 2019

Updated by joshbaradia One box was booked to be delivered at Vadodara, Gujarat from Erode, T.N. on 10/12/19 and could not be delivered by your vadodara branch till 16/12/19. consignment number was[protected]. cost was Rs 520/-. mode of delivery through Air. However while tracking the consignment it was found that same had come to Ahmedabad on 12/12/19 and received on 14/12/19 by Vadodara branch. Vadodara, Alkapuri branch did not even bother to inform to customer(me) on his(my) given mobile number till 16/12/19. After only physically reaching they had got the box from inside store. They same time refuse that we would not deliver to given address. If that is so than why it was accepted by your Erode branch.Same has been written by them in the receiving copy. Item worth Rs 15000/- has been damaged while not delivering by your company. If desired compensation is not given to me in time. Matter would be taken up at appropriate higher level. Thanks and regards.

Group Captain J N Baradia
(M)-[protected] / [protected]