Trackon Couriers — rude discussion and courier delay

Address:

Bangalore, Karnataka, 560048

Mr. Rajesh of track on courier whitefield, bangalore branch spoke very rudely and callously when asked about a courier which had not reached me after 8 days. The online tracking clearly showed that the courier had been delivered to the whitefield depot on 23 aug, 2018.

The courier had a rakhi, which will have no value after the occasion. But mr rajesh not only spoke rudely and insensitively on the phone but also mentioned - 'courier people are delivering 50 courier a day; now it is 200... So much volume' and 'you are wasting my time'

Such people don't deserve to be in customer service dept. Or in businesses that are of a service nature

Gaurav